Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.0
Location
6.4
Service
8.0
Dining
8.6
Guest reviews
7.6/10
based on 5 reviews
4/5
based on 20 reviews
8.4
8.4/10 based on 577 reviews
#22 of 34 hotels in Wernigerode based on Tripadvisor
Malcolm
United Kingdom,
February
2024
8.4/10
The hotel is a hidden gem for the price, offering quiet and modern rooms. The service was on point with great offerings. The location might not be ideal, being right next to Lidl and the carpark, but it's convenient for train travel and accessing Mount Brocken. The dining experience was superb in terms of value for money. The facilities provided added comfort and convenience to my stay.
Rooms
9.0
The rooms were quiet, comfortable, and modern, perfect for a three-star hotel.
Service
9.0
The service was exceptional, offering room service, dry cleaning, and more.
Location
7.0
The location, although near Lidl and the carpark, is great for train connections and accessing Mount Brocken.
Dining
9.0
The dining experience was fantastic, offering great value for money.
Facilities
8.0
The facilities were top-notch, providing everything needed for a comfortable stay.
Nicky
United Kingdom,
January
2024
7.4/10
I had a mixed experience at the hotel. The rooms were a bit small and sad, but they were surprisingly big and clean. The service was good overall, but there were some issues with the price. The location was convenient with some drawbacks. The dining was great value for money. The facilities were satisfactory.
Rooms
8.0
The rooms were surprisingly big and clean.
Service
7.0
The service was good overall.
Location
6.0
The hotel is conveniently located within the town, but finding the carpark was not easy.
Dining
9.0
The dining experience was great value for money.
Facilities
7.0
The facilities were satisfactory.
Robert
United Kingdom,
October
2023
7.2/10
My stay at the hotel was overall pleasant. The room was quite big and clean, but a bit sad in terms of decor. The service was good, with room service available, but I found the location challenging to find despite being near a bus link to the station. The dining experience was great value for money with fresh sushi. The facilities were decent, but not outstanding.
Rooms
7.0
The room I stayed in was quite big and clean, which was nice. However, the decor felt a bit sad.
Service
8.0
The service was good, and I appreciated the availability of room service.
Location
6.0
The hotel's location was a bit challenging to find, although it was conveniently located near a bus link to the station.
Dining
8.0
The dining experience at the hotel offered great value for money, especially with fresh sushi available.
Facilities
7.0
The facilities at the hotel were decent but not exceptional.
Leslie
United Kingdom,
October
2023
7.6/10
The hotel was comfortable and modern; however, the rooms were a bit small and sad. The location is not ideal, right next to Lidl and the carpark, but it's easy to find. The dining experience was great value for money with delicious grills. The service offered, including room service, dry cleaning, and tours/ticket assistance, was satisfactory. The facilities were pleasant, rating high for overall value.
Rooms
8.0
The rooms were comfortable and modern.
Service
7.0
The service, including room service, dry cleaning, and tours/ticket assistance, was satisfactory.
Location
6.0
The location is not ideal, right next to Lidl and the carpark, but it's easy to find.
Dining
9.0
The dining experience was great value for money with delicious grills.
Facilities
8.0
The facilities were modern and convenient.
Andy
United Kingdom,
July
2023
8.2/10
The hotel is conveniently located right next to a Lidl and carpark, offering easy access to nearby bus links. The rooms are spacious and clean, providing a comfortable and modern stay. While the location is practical, the carpark view may not be appealing to everyone.
Rooms
8.0
The room was comfortable and modern.
Service
9.0
The service included room service, dry cleaning, and convenient shops, making the stay hassle-free.
Location
7.0
The hotel is right next to Lidl and the carpark, with easy access to bus links, despite the view not being appealing.
Dining
8.0
The dining experience offered great value for money, featuring hand-cut steaks.
Facilities
9.0
The hotel facilities are quite big and clean, ensuring a pleasant and convenient stay.